How to delete your data
You can ask us to delete your account and all the data we hold for you at any time. This includes your contacts, message history, templates, campaigns, invoices and uploaded files.
1. Write to contact@fascave.com from the email address registered on your account, with the subject "Data deletion request", or call +91 92097 55990.
2. Tell us your business name and the WhatsApp number connected to your account.
3. We confirm the request within 2 working days and delete the data within 30 days. Deletion is permanent and cannot be undone.
What we may keep
Invoices and payment records are kept for the period Indian tax law requires. These contain billing details only, not your message content.
Files you send through the platform, such as PDF documents, are deleted automatically within days of being sent, without any request.
Messages already delivered to your customers stay on their phones and in WhatsApp's own systems; we cannot remove those.
For questions about this process, write to contact@fascave.com.