MsgCavo
Built on the official WhatsApp Business Platform

WhatsApp Business software for growing businesses

WhatsApp Business API software for teams: live chat, bulk campaigns, chatbots and automation.

  • Monthly or yearly subscription
  • GST invoice on every payment
  • Failed messages credited back
  • Runs in your browser β€” nothing to install

Official platform

Messages go through the WhatsApp Business Platform, not unofficial tools that get numbers banned.

GST invoices

A proper tax invoice for every subscription and recharge, downloadable any time.

Fair billing

Messages WhatsApp reports as failed are credited back to your balance automatically.

Your data, your call

Export your contacts any time, or ask us to delete your account and data.

Everything in one place

Our services

We set up the official WhatsApp Business API for your company and give you the software to use it every day. Everything runs in your browser β€” nothing to install.

WhatsApp Business API setup

We verify your business with Meta, connect your number and get your message templates approved.

Shared team inbox

Your whole team answers customer chats from one screen, with unread counts, saved quick replies and chat assignment.

Bulk campaigns

Send approved template messages to your opted-in customers from an Excel/CSV list or saved groups, with per-customer personalisation.

Delivery reports

See sent, delivered, read and failed for every message, with plain-English reasons and downloadable reports.

Chatbot & auto-replies

Build step-by-step bots with menus, questions and conditions, or switch on an AI assistant trained on your business details.

Document sends

Send each person their own PDF β€” payslips, statements, invoices β€” matched automatically from a spreadsheet.

Developer API

Send messages from your own website, CRM or software with a secure API key.

Industry modules

Add-ons such as sales enquiry tracking, service and insurance reminders, price quotations and appointment bookings.

Support

Onboarding help, template writing assistance and support over phone, email and WhatsApp.

Campaigns

Reach your customers, and know exactly what happened

Upload a spreadsheet, pick an approved template, and schedule it. Every message is tracked β€” sent, delivered, read or failed β€” with the reason in plain English when something doesn't go through.

  • Personalise each message with names, amounts or dates from your sheet
  • Schedule for later, or send now
  • Download a full report for every campaign

Chatbot builder

Answer questions at 2 AM without lifting a finger

Build a bot as a simple list of steps β€” send a message, give choices, ask a question, go one way or another. Start from a ready-made bot and test it in the panel before it ever talks to a customer.

  • Menus, questions, conditions and office hours
  • Creates leads and alerts your team automatically
  • Customers can always type "stop" to reach a person

Who it's for

Made for the way Indian businesses sell

Your customers are already on WhatsApp. Here's how different businesses use the software.

Automobile showrooms

Track enquiries and test rides, send quotations, and remind customers when insurance, PUC or service is due.

Retail & e-commerce

Order updates, back-in-stock alerts and festive offers to customers who asked to hear from you.

Clinics & diagnostics

Appointment reminders, report-ready alerts and answers to common questions, day and night.

Education & coaching

Admission enquiries, fee reminders, and class or exam updates for students and parents.

HR & payroll

Send every employee their own payslip PDF on WhatsApp, matched automatically from your sheet.

Real estate

Share brochures, capture site-visit bookings, and follow up with every lead from one inbox.

Getting started

How it works

  1. 1

    Talk to us

    Tell us about your business and how you want to use WhatsApp.

  2. 2

    We set you up

    We connect your number to the WhatsApp Business API and create your account.

  3. 3

    Get your templates approved

    We help write and submit the messages you want to send.

  4. 4

    Start messaging

    Log in, import your contacts, and send your first campaign the same day.

Questions

Frequently asked questions

What exactly am I paying for?

A subscription to our software β€” the inbox, campaigns, chatbots, reports and the rest β€” billed monthly or yearly. WhatsApp's own per-message charges are separate and come out of a prepaid balance you top up from your panel.

Is this the official WhatsApp API?

Yes. Your number is connected to the WhatsApp Business Platform operated by Meta. We don't use unofficial tools or browser automation, which put numbers at risk of being banned.

Can I keep using WhatsApp on my phone?

A number connected to the WhatsApp Business API is used through our software, where your whole team can reply. We'll talk you through the options for your number during setup.

Who can I send messages to?

Only to customers who have agreed to hear from you. WhatsApp requires opt-in, and sending to people who didn't ask for it can get a number restricted by Meta.

What happens if a message fails?

You see the reason in plain English in your report, and messages WhatsApp reports as failed are credited back to your balance automatically.

Do I get a GST invoice?

Yes, for every subscription payment and every recharge. You can download them from your account at any time.

How do I cancel?

Write to us or call us. Details are in our Refund & Cancellation Policy, and your data stays available for export for 30 days after cancelling.

Ready to start?

Write or call us and we'll set up your WhatsApp Business account.